MediFlow provides digital tools for appointment management, documentation, and resource planning in medical facilities. The platform supports practices and clinics in Austria in organizing their day-to-day operations. These terms apply to all users who access or use the services.

The range of features includes electronic appointment booking, structured patient records, and the planning of staff and rooms. The specific modules depend on the package selected. Changes to the scope of services will be communicated in a timely manner to keep your workflows predictable.

You are required to keep your access credentials confidential and to use the platform only for its intended purpose. The patient data collected must be processed in accordance with the GDPR and professional regulations. You are responsible for the accuracy of the information entered.

The processing of personal data is carried out exclusively on the basis of applicable data protection regulations. MediFlow employs technical measures such as encryption and role-based access control to ensure the security of your data. For details, please refer to our privacy policy.

MediFlow is liable for damages caused by intent or gross negligence in accordance with statutory provisions. For slight negligence, we are liable only in the event of a breach of essential contractual obligations, limited to the contract-typical, foreseeable damage. Liability for data loss is excluded unless you have ensured regular backup of your data.

The contract runs for the agreed minimum term and is automatically renewed unless terminated in due time. Termination can be made in writing by email to info@mdameninieetpoutoune.com. Upon termination, you will receive your data in a common format for further use.

We reserve the right to adjust these terms if legal framework conditions or the scope of services change. We will inform you of material changes at least four weeks before they take effect. If you do not object, the new terms will be deemed accepted.

Austrian law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For disputes arising from this agreement, the court with subject-matter jurisdiction in Saalfelden am Steinernen Meer shall have jurisdiction. Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.